RETURN / REFUND
Kindly check all information regarding size, length, weight, finish before placing your order.
If your order is damaged during transit or you have received an incorrect product, different from your order given please contact us at info@glownglitter.com within 6 hours of receipt.
Once we approve the return, we will let you know how to process the return.The customer has to courier back the shipment at their own expense.
The customer must send back the product with the receipt, barcode/tag, to the address mentioned on the website. Any product returned without barcode/tag and receipt will not be eligible for return.
The customer will be issued a refund/ store credit as per customer preference once the returned goods are received and verified at Glow N Glitter. The refund will be made to the source of payment.
Kindly note that only the amount for the product is eligible for refund. Other fees like shipping charges are non refundable.
Refunds will be made a week after we have received the shipment of the product from you.
CANCELLATION
To cancel an order kindly cancel within 6 hours of placing the order. We will appreciate it if you also inform us as soon as possible at please contact us at customercare@glownglitter.com PLEASE DO NOT FORGET TO MENTION YOUR ORDER ID.
If you cancel your order before your product has been dispatched, we will credit the full amount in the original mode of payment.
If you cancel your order after your product has been dispatched, we will refund the amount minus shipping charges for both Forward and RTO. Also, the charges will be refunded in original payment mode once we have received the product.
The customer agrees not to dispute the decision made by Glow N Glitter and accept Glow N Glitter’s decision regarding cancellation.
